Privacy Policy

Information We Collect

When you create a Qlteron account, we collect personal information necessary to verify your identity and provide our financial services. This includes your full legal name, date of birth, residential address, email address, phone number, and government-issued identification documents. We may also collect your tax identification number and employment details where required by applicable regulations.

In addition to information you provide directly, we automatically collect certain data when you use our services, including device identifiers, IP addresses, browser type, operating system, transaction metadata, geolocation data, and usage patterns within our application. This technical data helps us maintain the security and performance of our platform.

How We Use Your Information

We process your personal data to operate, maintain, and improve our financial services. This includes verifying your identity in compliance with anti-money laundering (AML) and know-your-customer (KYC) regulations, processing transactions, managing your account, and providing customer support. We also use your data to detect and prevent fraud, unauthorized access, and other illegal activities.

With your consent where required, we may use your information to personalize your experience, send you service updates, and provide tailored financial insights. You can manage your communication preferences at any time through your account settings or by contacting our support team.

Data Sharing

Qlteron does not sell your personal information to third parties. We share data only when necessary to provide our services, comply with legal obligations, or protect the rights and safety of our users. This may include sharing information with payment processors, banking partners, identity verification providers, and regulatory authorities as required by law.

Where we engage third-party service providers to process data on our behalf, we ensure they are bound by contractual obligations to handle your information securely and in accordance with this policy. We conduct regular due diligence on all sub-processors to verify their compliance with applicable data protection standards.

Data Security

We implement industry-leading technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All data transmitted between your device and our servers is encrypted using TLS 1.3, and sensitive information is encrypted at rest using AES-256 encryption. Our infrastructure undergoes regular independent security audits and penetration testing.

Access to personal data within Qlteron is restricted to authorized personnel on a strict need-to-know basis. We maintain comprehensive logging of all data access events and employ real-time monitoring systems to detect and respond to potential security incidents promptly.

Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data. You may also have the right to restrict or object to certain processing activities, and to withdraw consent where processing is based on your consent. European Economic Area residents have additional rights under the General Data Protection Regulation (GDPR), and California residents have rights under the California Consumer Privacy Act (CCPA).

To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to verified requests within the timeframes required by applicable law, typically within 30 days. We may ask you to verify your identity before processing your request to protect the security of your account.

Cookies

Qlteron uses cookies and similar tracking technologies to operate our website, remember your preferences, and analyze how our services are used. Essential cookies are required for the basic functionality of our platform, including authentication and security features. Analytics cookies help us understand user behavior and improve our services.

You can manage your cookie preferences through your browser settings or through the cookie consent banner displayed when you first visit our site. Please note that disabling certain cookies may affect the functionality of our services. For more detailed information, please refer to our dedicated Cookie Policy.

Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data processing practices, please contact our Data Protection Officer at [email protected] or write to us at Qlteron Ltd., 7 Westferry Circus, London E14 4HD, United Kingdom. We are committed to resolving any issues in a timely and transparent manner.